Programmes

Training categories for different business needs

Explore selected programme categories for corporate teams, frontliners, managers, executives and operational employees.

LeadershipCommunicationCustomer ServiceHuman ResourceSafety & HealthMicrosoft Office

Programme library

Browse by category

Explore RES programme categories across communication, customer service, leadership, HR, finance, safety, technical training and workplace productivity. Programme content, duration and delivery format can be tailored based on organisational needs.

Communication5 programmes
  • Effective Workplace Communication
  • Effective Presentation Skills
  • Business Communication & Writing Skills in English
  • Public Speaking Skills
  • Persuasive Communication Skills
Customer Service5 programmes
  • Customer Service Excellence
  • Complaint Management
  • Managing Difficult Customers
  • Five Star Service Program
  • Professional Telephone Courtesy
Finance & Accounting4 programmes
  • Accounting Skills for Non-Accounting Staff
  • Finance for Non-Financial Personnel
  • Effective Budgeting and Cash Flow Planning
  • Credit Control and Debt Collection Strategies
Human Resource4 programmes
  • Effective Training Needs Analysis
  • Developing Effective Key Performance Indicator
  • Performance Management Skills
  • Understanding the Employment Act 1955
Interpersonal Skills4 programmes
  • Business Etiquette and Protocol
  • Positive Work Attitude
  • Emotional Intelligence at Workplace
  • Personal Branding and Influencing Skills
Management & Supervisory4 programmes
  • Effective Management & Supervisory Skills
  • Coaching for High Performance
  • Change Management Skills
  • Project Management Essentials
Quality Management4 programmes
  • 5S Internal Audit
  • 7 Quality Control Tools
  • HACCP in Food Processing
  • ISO Awareness and Internal Audit Training
Safety & Health4 programmes
  • First Aid at Workplace
  • Emergency Response Planning
  • HIRARC
  • Forklift Safety Handling and Basic Maintenance
Sales & Marketing4 programmes
  • Consultative Selling Workshop
  • High Performance Selling
  • Key Account Management Skills
  • Strategic Marketing Management
Supply Chain Management4 programmes
  • Effective Inventory Control
  • Warehouse and Logistics Management
  • Import Export Documentation
  • Incoterms Application
Technical4 programmes
  • Boiler and Steam Generation
  • Programmable Logic Controller Entry Level
  • Technical Report Writing
  • Industrial Hydraulic Technology
Microsoft Office Application4 programmes
  • Microsoft Excel Foundation
  • Microsoft Excel Intermediate
  • Microsoft Excel Advanced
  • Microsoft PowerPoint Foundation

Programme catalogue

Need the full programme list?

This page highlights key training categories for easier browsing. For the complete programme catalogue, you can download the full list or request RES to recommend suitable programmes based on your team requirements.

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